Client Experiences

Direct from our clients

When deciding, don’t take our word for it, ask around. Find out from people who have been to the providers themselves who they recommend or drop by for a no-obligation chat with our audiology team and you will quickly see why our clients recommend us.

Our Clients

“Wow!!!”

I give Amy seven stars. Amy came to my home to do the hearing test. I was a little sceptical at first. Thinking about how can a hearing test be done in my home when I have to go into a hearing test booth to test my hearing. Wow!!! Amy did the same test without having to go into the booth, but with the same outcome. She had all my hearing history to know if the hearing has become any worse than the latest test. She has ordered hearing aids that are more suitable for me than all the previous hearing aids which were uncomfortable and annoying. Amy is such a lovely kind and polite person. I would Highly recommend her to anyone who is requiring a hearing test.

Janet Colley – Satisfied Client
Our Clients

“Staff are so lovely!”

Staff are so lovely!! Highly recommend Amy from Victoria point!

Ellie Ridgway – Satisfied Client
Our Clients

“For the first time in my life, I can hear surround sound”

I did not realise what I was missing out on. If you have a similar problem don’t be a goose. The outside world changed for me overnight.

Nothing was pushed on to me. Mike explained every step that he was doing. He didn’t push thousands of dollars of equipment that I din’t need.

As Mike said, “Buy this good but cheaper set and add what you need to get your life changed.” And believe me, it has, sound, sound, sound and more sounds. Why feel lonely in the midst of family and friends?

Paul Guthrie – Satisfied Client
Our Clients

“I paid the same price for this hearing aid as I did 5 years ago…”

I was recommended by someone to come to see Mike because he would do the right thing by me and give me the best price he could. I was very happy with the friendly personal service.

I paid the same price for this hearing aid as I did 5 years ago. I couldn’t believe that I could not only get the latest technology for that price but also the latest blue tooth accessories. I had been to other hearing aid places but Total Hearing’s price was lots better. All my appointments are no charge & they fit in with my schedule. I would definitely recommend people to go see the family team at Total Hearing.

Diane Treymane – Satisfied Client
Our Clients

“Total Hearing & Health was much cheaper…”

I saw the ad in the local newspaper and decided to give Total Hearing& Health a try. I found I could talk to them easily and Mike was very patient with me. I went to another hearing aid place but Total Hearing & Health was much cheaper.

Stewart Watts – Satisfied Client

“Their service outstanding and friendly, I was explained all of my hearing aid options and ended up paying $1200 a pair …”

I went for a hearing test several years ago through a local company and was quoted $12,000 for a set of hearing aids. I was on a pension and given no option of a cheaper version or even told I was entitled to free hearing aids. At that time there was no way I could afford this.

When Total Hearing came to my village for free screen testing, I was reluctant to go due to the previous experience I had with another clinic, yet I was pleasantly surprised. Not only was their service outstanding and friendly, I was explained all of my hearing aid options and ended up paying $1200 a pair for great hearing aids.

I saved over $10,000 and couldn’t be happier. The hearing aids are great. Comfortable, discreet, and best of all, affordable.

Total Hearing & Health’s service has been ‘A1’ and would recommend them to anyone. Not only has their service and price been unbeatable, but the convenience of them coming to me is perfect.

Anonymous – Salford Waters Retirement Village, Victoria Point

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