Older Australians, their families, friends and carers can call the Older Persons COVID-19 Support Line
on 1800 171 866 to talk about COVID-19 and its impact, or to arrange a one-off regular wellbeing check
for themselves or someone else. The support line is available Monday to Friday from 8.30am – 6.00pm AEST.
Health professionals can also refer older people (with consent) for a call back if they are worried about the
person’s decision to stop or alter their normal home care services. This can be done by dialling
1800 171 866 and selecting option 1.
The Older Persons Support Line is a joint initiative of COTA Australia, Dementia Australia, National
Seniors and the Older Persons Advocacy Network (OPAN), supported by funding from the Australian