The Total Hearing and Health Team

Our qualified and experienced clinicians on hand ready to help

The professional and fully accredited hearing specialists at Total Hearing and Health can help you choose the right hearing aid or hearing solution to suit your unique circumstances and needs. With a team combined total of 100 years in the hearing industry.

Mike Carter

Mike Carter

Director, Audiometrist.

Mike is an Audiometrist with over 45 years experience in the hearing industry and has owned businesses in both Australia & New Zealand. Mike is passionate about technology and the latest advances in hearing devices.

Trish Carter

Trish Carter

Director and Operation Manager

Trish oversees day to day running of the business. Extensive experience in managed hearing clinics for over 20 years.

Amy Carter-Green

Amy Carter-Green

Dip HDPE HAASA Bupa Registered

Amy is 3rd generation in the hearing industry. Having spent many years in both private and corporate business and growing up in the field Incorporates the vast knowledge she has been surrounded with during her life. Amy is also wax management accredited.

Kate Robertson

Kate Robertson

Dip HDPE HAASA. Bupa & NSW Workers Comp Registered

After being in the hearing industry in Australia for going on 20 years, I love what I do and being able to help people of all ages become a part of the hearing world again means so much to me. Communication is key to our day to day lives and without being able to hear, you miss so much of what goes on. Our Total Hearing family is driven to providing the best care and customer service to our clients from the moment you make the first contact with us. We work together, which is what makes us great.

Helen Mavrodis

Helen Mavrodis

Dip HDPE AAcud Bupa & NSW Workers Comp registered

Helen leads our Windsor team with confidence and care. Having over 15 years in the industry. Qualifications include Wax Management . Certificate of attainment Dementia Care. Always there to help our clients with professionalism and experience.

Alexandra Summers

Alexandra Summers

Dip HDPE

Alex has recently joined our Windsor team and has recently completed her Diploma of Device Prescription & Hearing Evaluation has almost completed her HSP practitioner requirements. Alex understands the needs of our clients and is always going above and beyond to meet them.

Rachel Oldfield

Rachel Oldfield

Morningside Customer Service

Coming from customer service in the Allied Health field. Rachel is a long time local and has a real interest in local events and activities

Hayley Glazebrook

Hayley Glazebrook

Morningside Customer Service

With over 10 years in Customer Service in the hearing industry, and with 2 years audiometry training. Hayley is familiar with repairing all brand and styles of hearing devices.

Sarah Yott

Sarah Yott

Customer Service

Over 18 years experience working in Customer Service and managing the Customer Service team for a hearing aid manufacturer. I was also the Customer Experience Ambassador for the Australian group where i was able to work on creating unique customer experiences for both our internal team and our clients. I have always had a great love for customer service especially in this industry where we can help and make such a difference to people's lives.

Anne Davis

Anne Davis

Administration & Accounts

Anne has spent the majority of her working career in the allied health industry, and transitioned into the hearing industry a couple of years ago. Anne currently manages the accounts department and also looks after day to day administration.

Isabella Barak

Isabella Barak

Windsor Customer Service

With previous experience in aged care sector, and over 12 months with the company Bella has a keen interest in the audiology. She treats everyone with care and is always happy to help our clients.

You could be  eligible for the voucher component of the Hearing Services Program if you are an Australian citizen or permanent resident 21 years or older and you meet certain eligibility requirements.  This would enable you to free hearing aids and services.

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