The Total Hearing Team
Our qualified and experienced clinicians are on hand and ready to help
The professional and fully accredited hearing specialists at Total Hearing can help you choose the right hearing aid or hearing solution to suit your unique circumstances and needs. With a team combined total of 100 years in the hearing industry.
Mike Carter
Director, Audiometrist.
Mike is an Audiometrist with over 50 years experience in the hearing industry and has owned businesses in both Australia & New Zealand. Mike is passionate about technology and the latest advances in hearing devices.
Trish Carter
Director and Operation Manager
Trish manages the business. Extensive experience in managing hearing clinics for over 20 years. Trish has a passion for mentoring new business and associated with hearing businesses throughout Australia
Amy Carter-Green
Dip HDPE HAASA Bupa Registered
Amy is 3rd generation in the hearing industry. Having spent many years in both private and corporate business and growing up in the field Incorporates the vast knowledge she has been surrounded with during her life. Amy is also wax management accredited.
Kate Robertson
Dip HDPE HAASA. Bupa & NSW Workers Comp Registered
After being in the hearing industry in Australia for going on 20 years, I love what I do and being able to help people of all ages become a part of the hearing world again means so much to me. Communication is key to our day to day lives and without being able to hear, you miss so much of what goes on. Our Total Hearing family is driven to providing the best care and customer service to our clients from the moment you make the first contact with us. We work together, which is what makes us great.
Rachel Oldfield
Morningside Customer Service
Coming from customer service in the Allied Health field. Rachel is a long time local and has a real interest in local events and activities. Specialising in hearing device repairs and bluetooth connectivity. Rachel has now taken on studies in Audiometry
Sarah Yott
Customer Service
Over 18 years experience working in Customer Service and managing the Customer Service team for a hearing aid manufacturer. I was also the Customer Experience Ambassador for the Australian group where i was able to work on creating unique customer experiences for both our internal team and our clients. I have always had a great love for customer service especially in this industry where we can help and make such a difference to people's lives.
Anne Davis
Administration & Accounts
Anne has spent the majority of her working career in the allied health industry, and transitioned into the hearing industry a couple of years ago. Anne currently manages the accounts department and also looks after day to day administration.
Isabella Barrak
Windsor Customer Service / Student Audiometrist
With previous experience in aged care sector, and over 3 years with the company Bella has a keen interest in audiology. She treats everyone with care and is always happy to help our clients. Bella has now begun her studies in Audiometry.
Sara Ibrahim
Clinical Audiologist MaudA, BHSc, Dip HSC, Maud.
To me, being an audiologist is far more than prescribing and fitting hearing aids. Rather it is the significant impact I am able to make to someone’s life by improving their hearing. Using empathy, communication and problem-solving, I have witnessed individuals restore relationships with their loved ones, reintegrate back into society and regain control over their life. This is what fulfils me.
Brian Davis
Systems Administrator
Brian has worked with us as our Systems Administrator since 2018. Although his main role is to maintain our computer system, he also looks after our quality assurance and workplace safety systems, and on some occasions, building maintenance. Brian enjoys spending his free time renovating his house and restoring his 70's trials motorbike